We wanted to share a learning experience that was maximized by our data team - and resulted in the development of a new screening system for our Lookup Tools.
During a recent research project for a customer, we discovered a particular
NPA/NXX needed to be assigned to a different rate center.
Now, even though this discrepancy was not an 'error' - and did not impact our
accuracy statistics that are reported for local calling - it was an opportunity to
further fine tune our research tools. And, being the data geeks that we are,
we jumped on the chance!
To make a long story short, our data team developed and set up a new monitoring tool that will help us to determine if there are possible rate center name change issues that need to be examined more closely. Data geeks thrive on this stuff!
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