As our presence in the VoIP market segment continues to grow, Tele-Tech is assembling current and potential customers from the VoIP arena to participate in our VoIP Customer Advisory Council. The group will have quarterly-virtual meetings to advise Tele-Tech on the use of our current databases in the VoIP industry, provide feedback on potential development of new data sets to meet the needs of this market, and provide a general discussion forum for issues related to VoIP billing and efficiently routing calls onto the PSTN.
Last year, Tele-Tech launched the first of our customer advisory groups to address Intercarrier Compensation issues. The success of that Council led us to broaden the scope of the program to add additional groups representing other segments of our customer base and the telecom industry.
If you’re interested in meeting with peers quarterly to discuss VoIP billing and PSTN interconnect ideas as part of Tele-Tech’s VoIP Customer Advisory Council, please contact Kimberly Russo at krusso@telecomdb.com.
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This was really interesting. I think that my brother was involved in a customer advisory council. I'll have to ask him how things went. Thanks for the informative post.
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