Thursday, January 7, 2010

Tele-Tech Announces Intercarrier Compensation Customer Advisory Council

We’re proud to announce that we have invited several key customers to join our newly formed Intercarrier Compensation Customer Advisory Council. This group will provide feedback and discuss industry trends as they apply to carrier access billing, reciprocal compensation, and related compensatory issues.

"We chose clients to join this group based on their industry knowledge and ability to look to the future of intercarrier compensation," said Kimberly Russo, Co-President of Tele-Tech’s parent company, KFR Services, Inc. "The intercarrier billing environment is changing more now than ever, and we want to bring together a group of respected experts to discuss the implications of newer technologies and regulatory reform," Russo said.

The council will meet quarterly and discuss issues specific to Tele-Tech’s jurisdictional databases as well as hot topics such as intercarrier billing for wireless service providers, the increasingly poor quality of call detail records, and regulatory reform.

The members of the Tele-Tech Intercarrier Advisory Council are:

  • Robert Allen, CABS Manager – Cox Communications
  • Janice Gallagher, Service Manager, Customer Relations – AT&T
  • Robert Johnson, President - Ameliowave
  • Jon Jones, President/CEO – Data Tech, Inc.
  • Stan Redden, Vice President, Product Development - CDG

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