Wednesday, September 2, 2009

Quality Update

We've decided to use this space to report on occasional discrepancies in our local data that do not show up in our local calling accuracy stat because the problem was not in the actual local calling area data.

This report involves a specific area in Missouri where a customer can subscribe to a very large local calling area at a higher monthly fee. We had identified this local calling area as optional in our data. However, customers that select this local calling plan are assigned a special NXX. Therefore, for customers in that NXX, this is not an optional plan. We have changed our database to more accurately reflect this.

As always, we want to hear from you. Let us know if you have any questions.

No comments:

Post a Comment